Refund policy

At Davinia Jade's Boutique, we take pride in curating quality pieces for our clients. Because we partner with fulfillment suppliers to bring you the best selection, please review our return policy carefully before purchasing.

Returns We accept return requests within 14 days of delivery for items that are unworn, unwashed, and in original condition with all tags attached. Final sale items, intimates, lingerie, and fragrances are non-returnable for hygiene reasons.

Refunds Approved returns are issued as store credit valid for 12 months. We do not offer cash refunds except in cases of damaged or incorrect items received.

Damaged or Incorrect Items If you receive a damaged or incorrect item, contact us within 48 hours of delivery at style@daviniajadesboutique.com with photos. We will resolve the issue promptly at no cost to you.

How to Initiate a Return Email us at style@daviniajadesboutique.com with your order number and reason for return. Our team will provide return instructions within 2 business days.

Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.